Dear all,
I'm currently facing an issue while adding Shared Disks to one of our Microsoft Failover Clusters in our testing environment.
A few hours earlier, I was able to add LUNs to another Microsoft Failover Cluster that was setup using the exact same procedure. All of a sudden, I now recieve the following error:
Error: No storage connection is set for StorageSystem : svm03-mgmt.example.com
The only change that was made in between both the succesfull and failed tries is the SnapCenter server's Fully Qualified Domain Name.
Troubleshooting Steps I've taken so far:
- Verified the Storage Virtual Machine is correctly registered in DNS; both forward lookup (A Record) as well as reverse lookup (PTR Record).
> svm03-mgmt.example.com Server: dc01.example.com Address: 10.0.0.1 Name: svm03-mgmt.example.com Address: 10.0.0.130 > 10.0.0.130 Server: dc01.example.com Address: 10.0.0.1 Name: svm03-mgmt.example.com Address: 10.0.0.130
- Verified the "Storage Systems" Page in SnapCenter contains the Storage Virtual Machine.
- Verified the credentials on the "Storage Systems" Page in SnapCenter.
- Reviewed the Job Log in SnapCenter.
Exchange02.example.com SCW_132.log ERROR 2018-05-13T21:53:50.3432389+02:00 Error SDW PID=[1608] TID=[2060] Cannot retrieve storage connection setting from SMS server. Exchange02.example.com SCW_132.log ERROR 2018-05-13T21:53:50.3432389+02:00 Error SDW PID=[1608] TID=[2060] Failed to provision disk Exchange02.example.com SCW_132.log ERROR 2018-05-13T21:53:50.3432389+02:00 Error SDW PID=[1608] TID=[2060] Error: No storage connection is set for StorageSystem : svm03-mgmt.example.com at SnapDrive.Nsf.Core.DiskProvisioningHelper.PreProcessandValidateCreateRequest(SDProvisionCreateStorageRequest request, DiskOperationContext context, HostDetails& host) at SnapDrive.Nsf.Core.DiskProvisioningManager.SDProvisionCreateStorage(SDProvisionCreateStorageRequest request, DiskOperationContext context) Exchange02.example.com SCW_132.log ERROR 2018-05-13T21:53:50.3432389+02:00 Error SDW PID=[1608] TID=[2060] Error: No storage connection is set for StorageSystem : svm03-mgmt.example.com Exchange02.example.com SCW_132.log ERROR 2018-05-13T21:53:50.3119889+02:00 Error SDW PID=[1608] TID=[2060] ManagementException : Not supported
- Verified the SnapCenter server is correctly registered in DNS; both forward lookup (A Record) as well as reverse lookup (PTR Record).
> snapcenter.example.com Server: dc01.example.com Address: 10.0.0.1 Name: snapcenter.example.com Address: 10.0.0.221 > 10.0.0.221 Server: dc01.example.com Address: 10.0.0.1 Name: snapcenter.example.com Address: 10.0.0.221
Please note I'm currently using SnapCenter Build 4.0.0.809 installed on Windows Server 2012 R2 with all available HotFixes applied.
Has anyone had a simmilar issue? Anyone an idea on how further investigate the root cause for this issue?
Thank you in advance!
Kind regards,
Pieter-Jan Rijmenants