Hi,
This could be miscommunication from the media agent to the storage in order
to age the jobs.
I've seen similar issue where the media agent responsible to notify the
storage of aging was not being able to communicate accordingly with the
storage.
If you run a data aging job, it is possible to see on the MA logs if there
is any problem communicating with ONTAP. If this is the case, there is a
workaround where you specify which MA does this kind of communication with
the array:
https://documentation.commvault.com/commvault/v11_sp20/article?p=36943.htm
