Hi SAPDB,
I've the same situation...
Here's what I got told by NetApp support:
SAP does not support Snapcreator Snapshot Backup for HANA 2.0 SP02.
As far as I understand, You have to use SnapCenter 3.0 instead of snapcreator.
Even SnapCenter 3.0 based HANA snapshots are only supported for HANA 2.0 SP02, MDC singletenant.
Actually there is no SAP supported way to use (at least NetApp-based) Snapshot backup on HANA 2.0 SP02 MDC multiple tenant systems.
Regards
Spaceball