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Failed to create / update resource group

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Hello - 

I have a situation that requires some attention and wanted to post to the communities for a possible resolution.

 

Some Context: 

In our lab we manage many Datacenter Services for NetApp Engineering. One of the import roles we play is "Customer Zero". Which basically means we eat out of the same dog bowl as customers do and submit BURTS (any bugs found) to the products engineering owner.

 

We use NetApp products due to the have mentioned above and of course we are in house and we do we work with "NetApp on NetApp". Virtual storage Console (VSC) has always been beneficial to us and in this particular case used for backups as it is very simplistic to use.

 

However, since VSC7.1 no longer supports backups and has trandferred those duties to SnapCenter, I have decided to deploy snapcenter into our datacenter. Not only to be used for vmware we will also use this to back up mysql instances and other will utilize other plugins where applicable that snapcenter. With that said, I have run into an issue and I wanted to post this to the masses for a collaborative troublesooting exercise so to speak. And I hope that this would help anyone else out there that has deployed these NetApp products within thoer enterpise/environments.

 

I have upgraded from vsc 6.x to 7.1. I did not utilize the migration utiliy and noticed some clean up was in order. For example most of the storage was accessing the cluster management LIFS and snapcenter requires access to the SVM mgmt LIF.. So I manually setup SVM's with the propers LIFs and created account for the SVM's accordingly.

 

 

 

My Issue:

 

From  vCenter I am trying to create a backup. I right click a resource which in this case is a vm. I would go through the very simple wizard screens. When I get to the summary screen (final screen) then click "finish" I am presented with a 'Failed to create/update resource group screen. (see attached) This also happens when I try on a datastore as well.

 

The svm from the storage is added to the snapcenter through its mgmt lif. the account used from snapcenter to access the svm has the vsadmin roles.

 

Let me know If additional information or screen shots are needed 

 

I am running Snapcenter 4.0

vsc appliance 7.1

vcenter version 6.5u1

 

 

 


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