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Re: Exchange KB5001779 breaks SnapManager for Exchange

Case number 2008734372 here.Since this appears to be an easily reproducible issue, I'm hoping for a speedy resolution.

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Re: Exchange KB5001779 breaks SnapManager for Exchange

As yet we do not have a workaround for this issue.  Please open a support ticket in order to get this issue addressed.

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Re: Exchange KB5001779 breaks SnapManager for Exchange

It appears that we have all logged calls with Netapp for this issue, our case number is: 2008734252As this is clearly a problem affecting multiple customers is it possible for any updates with the...

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Re: Exchange KB5001779 breaks SnapManager for Exchange

This issue is new and it will need to be investigated by NetApp engineering, once we have a solution from them this forum will be updated with a BUG number or a KB article  Thanks

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Re: Exchange KB5001779 breaks SnapManager for Exchange

Upon reviewing further  [04/16 12:59:23 754] Getting dash board info...[04/16 12:59:23 754] Calling PowerShell to get current exchange server...[12:59:23.754] [PowerShell Cmdlet]: get-exchangeserver...

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Re: Exchange KB5001779 breaks SnapManager for Exchange

Negative, I am not seeing these errors. get-exchangeserver -status -identity (servername) returns normal output.

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Re: Exchange KB5001779 breaks SnapManager for Exchange

We are getting an error 0 event with the following message when attempting to run a snapmanager backup.There are no Storage Groups/Databases that are configured to be backed up by SnapManager 

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Re: Exchange KB5001779 breaks SnapManager for Exchange

Where is the log extract from (wich logfile?)Normal powerhsell comands (in Exchange Shell) like  get-exchangeserver -status -identity run as expected.In my case: The Windows schedule job runs but...

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Re: Unable to locate /usr/lib64/libHBAAPI.so library

Hi there! From https://library.netapp.com/ecmdocs/ECMP1217221/html/GUID-042DBE6A-090F-4018-A651-F1A8EA58B1AD.html -  To avoid this problem, make sure you have the correct management software package...

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Re: Exchange KB5001779 breaks SnapManager for Exchange

Yes, we have the exact same error in our logs for SnapManager for Exchagne.No backups are going after the installation of the kb!

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Re: Exchange KB5001779 breaks SnapManager for Exchange

For what it's worth, I've been advised by support to uninstall the security update. Since that would open the servers up to severety 9.8 remote code execution vulnerabilities, I'd rather forgo backups...

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Re: Exchange KB5001779 breaks SnapManager for Exchange

Is this only a SnapManager issue or is SnapCenter with this Exchange Patch also affected?

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Re: Exchange KB5001779 breaks SnapManager for Exchange

SnapCenter (at least version 4.4P1) seems fine.

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Re: Exchange KB5001779 breaks SnapManager for Exchange

Here ist the NetApp KB article: SME unable to see database after Exchange Security update KB5001779 - NetApp Knowledge BaseFor me it is not an option to uninstall critical security updates. However,...

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Re: Exchange KB5001779 breaks SnapManager for Exchange

We're using Snapmgr in 7mode. Snapcenter is not supported so we can 1. uninstall that KB, which is not an option  or 2. look at another backup software. Thats not a "solution" netapp...

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Re: Exchange KB5001779 breaks SnapManager for Exchange

A Bug has been opened to address this issue . NetApp Engineering is actively working to get a workaround/solutionhttps://mysupport.netapp.com/site/bugs-online/product/SME/BURT/1393644 Please subscribe...

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Re: Exchange KB5001779 breaks SnapManager for Exchange

Is there currently an issue with that bug page?, I am unable to load it here, it just shows loading...  We have reviewed our environment and we are unable to roll back the latest patch for security...

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Re: Exchange KB5001779 breaks SnapManager for Exchange

We also have big issues with SnapManager 7.2.0Can't roll back the patch either for the same reason (security). Will need a solution pretty soon, otherwise we will go for another vendors product.

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Migrate an snapvault destination aggr to a new controller ?

Hi to allThe customer has a old filer, with snapvault destination volumes and aggrs inside that.They bought a new controller with new disks.We will ,first configure the new filer for future snapvault...

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Re: Exchange KB5001779 breaks SnapManager for Exchange

We had exactly the same situation - no SME backups were possible since the security patch was installed.Deinstallation of KB5001779 was possible (Exchange 2016 CU20) AND a solution for this issue: SME...

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