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SnapCenter 4.0 error clone to snapvault backup

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Hi,

 

I have an environment with 4.0 installed snapcenter and two windows vms with SQL plugins. And a snapvault relationship from one ontap cluster to another ontap cluster. Successful backup and snapvault replication as well. However, if a clone is made from a snapshot vault, part of the process is successful, but when SDW is going to mount the vmdsk on the virtual host it does not find some disks and aborts the process.

 

2018-02-20T15:30:14.4154199-03:00 Verbose SDW PID=[660] TID=[5096] --StorageManagementHelper::GetDiskManagementObject
2018-02-20T15:30:14.4154199-03:00 Error SDW PID=[660] TID=[5096] Error: Failed to get disk information [6000c2986289901e1620180220152646]
2018-02-20T15:30:14.4154199-03:00 Verbose SDW PID=[660] TID=[5096] Retry to get disk information [6000c2986289901e1620180220152646] - 1 of 20
2018-02-20T15:30:24.4275384-03:00 Verbose SDW PID=[660] TID=[5096] ++DiskManager::Rescan
2018-02-20T15:30:24.4275384-03:00 Verbose SDW PID=[660] TID=[5096] ++SmapiRescan::Rescan

 

I´m my use

 

Snapcenter 4.0

VSC 7.0

 

What is very strange is that the clone comes from the primary and successful.

 

 


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