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SnapCenter Plugin for MySQL failing to authenticate

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I'm running SnapCenter 4.3.1 with MySQL plugin 2.0. Setting up two servers, both CentOS 7.8 with MySQL CE 8.0 set to store their data in a folder mounted off a filer using NFSv4. One is working, but the other is throwing me this error when I try to unlock the instance:

 

  • Failed - SCC-00175: Auto Complete Discovery for plug-in [MySQL] failed with error [ Fatal error: Failed to authenticate all MySQL instances. '] and exit code [1]. Exiting.

 

I found this KB article: https://mysupport.netapp.com/site/article?lang=en&type=solution&page=%2FAdvice_and_Troubleshooting%2FData_Protection_and_Security%2FSnapCenter%2FSnapCenter_MySQL_Plugin_configure_credentials_Fatal_error:_Failed_to_authenticate_all_MySQL_instances

 

However, when I drop the user and re-add it using the referenced commands, I get a number of errors:

 

mysql> CREATE USER 'snapcenter'@'%' IDENTIFIED BY '<plaintextpassword>';
Query OK, 0 rows affected (0.01 sec)

mysql> GRANT ALL PRIVILEGES ON *.* TO 'snapcenter'@'%' WITH GRANT OPTION;
Query OK, 0 rows affected (0.01 sec)

mysql> GRANT ALL PRIVILEGES ON *.* TO 'snapcenter'@'localhost';
ERROR 1410 (42000): You are not allowed to create a user with GRANT
mysql> GRANT ALL PRIVILEGES ON *.* TO 'snapcenter'@'%';
Query OK, 0 rows affected (0.01 sec)

mysql> ALTER USER 'snapcenter'@'localhost' IDENTIFIED WITH mysql_native_password BY '<plaintextpassword>';
ERROR 1396 (HY000): Operation ALTER USER failed for 'snapcenter'@'localhost'
mysql> FLUSH PRIVILEGES;
Query OK, 0 rows affected (0.01 sec)

 

I'm not very familiar with MySQL, so I'm not sure what I'm doing wrong here...


Snapcentre intermitant SQL backup fails

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Since we installed and configured SnapCenter server (including host SQL Plugins) and the corresponding DataBroker we have intermittently had issues where we have had batches of hourly SQL backups that would fail.  Due to all other hourlies working and other workloads we have not raised this as it was not completely failing and assumed the first thing to try would be upgrading to the latest versions.  Over the past week we have had more time to take a look and planned in an upgrade of both SnapCenter to v4.3.2 (including all host Windows\SQL Plugins) and the DataBroker to the newly named SnapCenter Plug-in v4.3.1 for VMware vSphere so we should now be on the latest versions of both components. This work was completed on Sunday around 8pm but since this time we have seen the same issues since the upgrade.

 

Current versions:-

Server

SnapCenter Server          SnapCenter Server 4.3.2 (Date Posted : 13-Aug-2020)

Build                                      4.3.2.4691

 

Hosts:-                                

Windows

Plug-ins SnapCenter Plug-ins package 4.3.2.4691 for Windows

  Microsoft Windows

  Microsoft SQL Server

 

VMware

Data Broker

Plug-ins SnapCenter Plug-in 4.3.1 for VMware vSphere (Date Posted : 23-Jul-2020)

  VMware vSphere

Re: Snapcentre intermitant SQL backup fails

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we see error massages like the following 

activity 'registering invalid databases' failed with error: unable to find any healthy resources on NetApp storage

SnapCenter Plugin for Exchange - Exchange version is not supported by Snapcenter

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The Microsoft Exchange Server ['15.1.2044.4'] version is not supported by SnapCenter Server. The functionality of the SnapCenter gets blocked if the supported versions are not installed.

Snapcenter 4.3.2 (4691)

MS Exchange Server 2016 CU17 (15.1.2044.4)

Interoperability matrix  shows full compatibility.

Backup works fine, but i can't restore to Recovery Database.

 

SnapCenter Plugin for Exchange canniot take backup

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Snapcenter 4.3.2 (4691)

MS Exchange Server 2016 CU17 (15.1.2044.4)

 

i have dag2016, DB are on RAW device on NetApp. 

i install the host but i cannot take full backup

I get error

 

Status: Failed

 

Error:

Failed on 'MAILSRV02':

Activity 'Creating Backup' failed with error: Error: Failed to add to snapshot set. [C:\] [Error Code: -2147212530] [VSS_E_VOLUME_NOT_SUPPORTED_BY_PROVIDER] [Error Code: -2147212530] [VSS_E_VOLUME_NOT_SUPPORTED_BY_PROVIDER]

Activity 'Renaming VSS Snapshot' failed with error: Skip renaming snapshot.

Activity 'Creating Snapshot copy for log backup' failed with error: Skip creating snapshot on log LUN, Activity 'Registering Backup and Applying Retention' failed with error: Failed to register backup metadata, backup metadata is null or empty.

Activity 'Up To The Minute Retention' failed with error: Skip UTM retention.

Activity 'Starting Exchange Backup' failed with error: The following activities failed:Creating Backup,Renaming VSS Snapshot,Creating Snapshot copy for log backup,Registering Backup and Applying Retention,Up To The Minute Retention,Grouping Resources. Please check the activities for detailed error message.

Failed on 'MAILSRV01':

Activity 'Creating Backup' failed with error: Error: Failed to add to snapshot set. [C:\] [Error Code: -2147212530] [VSS_E_VOLUME_NOT_SUPPORTED_BY_PROVIDER] [Error Code: -2147212530] [VSS_E_VOLUME_NOT_SUPPORTED_BY_PROVIDER]

Activity 'Renaming VSS Snapshot' failed with error: Skip renaming snapshot.

Activity 'Creating Snapshot copy for log backup' failed with error: Skip creating snapshot on log LUN, Activity 'Registering Backup and Applying Retention' failed with error: Failed to register backup metadata, backup metadata is null or empty.

Activity 'Up To The Minute Retention' failed with error: Skip UTM retention.

Activity 'Starting Exchange Backup' failed with error: The following activities failed:Creating Backup,Renaming VSS Snapshot,Creating Snapshot copy for log backup,Registering Backup and Applying Retention,Up To The Minute Retention,Grouping Resources. Please check the activities for detailed error message.

 Attached is the backup details report for Resource Group [RG_Exchange2016] Policy [BP_Exchange_Full]

 

Can someone help me what i have to do that i can take backup and then restore.

Re: SnapCenter Plugin for Exchange canniot take backup

Re: SnapCenter Plugin for Exchange - Exchange version is not supported by Snapcenter

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Hello,

 

The issue was seen in previous release of Snapcenter version, but should be fixed with version 4.3 and up. You would need to open a support ticket to address the issue if you still having issue with those alerts and you can reference ID 1267303.

 

Re: SnapCenter Plugin for MySQL failing to authenticate

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Hello,

 

Starting with MySQL 8 you no longer can (implicitly) create a user using the GRANT command; At the end of the GRANT command, add the WITH GRANT OPTION at the end of it.

 

 

Thanks 


Re: SnapCenter Plugin for MySQL failing to authenticate

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Hi,

 

Can you check the location of mysql datafiles using:

select @@datadir;;

 

and make sure these files are in netapp ontap volumes.

Re: SnapCenter Plugin for MySQL failing to authenticate

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For the resource group,please make sure you add resource settings with key value pair for:

 

HOST localhost
PORT 3306
MASTER_SLAVE NO

Re: SnapCenter Plugin for MySQL failing to authenticate

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Sorry, I forgot to update the thread - since both servers are no with no data in them, one is working and the other is not, I just copied the entire data folder from the one that's working to the one that didn't, and after that, MySQL plugin connected successfully. I will try the solutions offered if I run into this problem again.

Snapcenter cannot add hosts behind NAT

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Hi there

 

Trying to add hosts that are behind a NAT IP translation and on an untrusted domain to snapcenter. after much digging it looks like the process uses WMI calls and the underlying DCOM to enumerate the host and then cannot access the host when it returns info with a local rather than Nat'd IP. error returned in logs is

The object Exporter specified was not found (Exception from HRESULT: 0x80070776)

Connection failed. Error: failed to find host (xx.xx.xx.xx) ...  

End Checking for host connection

 

This article https://social.msdn.microsoft.com/Forums/vstudio/en-US/99c278fe-df63-408b-b5b1-b95554b6b630/access-wmi-to-nated-machine?forum=netfxbcl - suggests this is an issue with DCOM

 

Note on the target host I can see the server has called the plug-ins and retrieved the information required so we know comms paths are in place, but something in the process is stopping the add host completing.

 

I get the same results from the GUI and PS Add-SMHost commandlet.

 

Can you please confirm if Snapcenter has been tested and can support the use of plug-in hosts behind a NAT firewall?

 

Thank you

Re: SnapCenter Plugin for Exchange canniot take backup

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I also found this. 
maybie when you Can add this By solution

 

error is c:\ ......

c is vmdk and on c partition there was the default mailbox of exchange.

solution is move database to raw device or change content of backup job from dag to add the databases Without this two on c partition. 

SnapCenter 4.1 to 4.3 Upgrade - do they co-exist

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Hi there

 

Planning a snapcenter 4.1 to 4.3 upgrade and want to confirm that once we deploy the data broker appliance for 4.3 and connect to vcenter that all the jobs etc will still remain active and running on the 4.1 device that is already connected the vcenter until we migrate them over via the Powershell command

 

Related to this when deploying 4.3 data broker will  we end up with two snapcenter plugins in vcenter until we decommission the 4.1 server

 

all feedback welcome 

 

thank you

Re: SnapCenter 4.1 to 4.3 Upgrade - do they co-exist

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Hi ,

 

At any time Vcenter server can hold one version of snapcenter vsphere plugin only.So when you deploy 4.3 SCV(data broker) the plugin will get updated to SCV 4.3 plugin and you will see only one plugin.

After the above step you can start migration of vsphere plugin using powershell command as mentioned in the documents.

 

regards,

Ranjith


Re: SnapCenter 4.1 to 4.3 Upgrade - do they co-exist

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Hi,

No, they do not co-exist on the same vCenter but plug-in gets upgraded.
Here what I noted in my own upgrade notes when I migrated from 4.2.1 to 4.3.
"... upgrade path requires an initial setup of NDB, then migration SCV metadata to NDB, then upgrade SnapCenter Server to version 4.3.x with finaly upgrade NDB to SCV 4.3.
NetApp customers should follow the upgrade path especially if an application consistent backup for virtualized applications is desired. Please refer to NetApp documentation center for additional information."
In case you use SnapCenter VMware plug-in (SCV) only, your steps should be:

  • upgrade your Windows SnapCenter 4.1 to 4.2.1 (SCV plug-in gets upgraded to 4.1.1 on vCenter)
  • set up NDB 1.0.1D1
  • migrate SCV plug-in to NDB using PowerShell command-lets on Windows server
  • decommission Windows server
  • upgrade NDB 1.0.1D1 to SCV 4.3.x

Please be aware that migrated SCV plug-in data could become unmanageable like migrated backup policies locked for deletion. If you have any chance to start with a new SCV box, I would recommend to do.

Hope this helps. Good luck!

Regards,

Simon

Re: SnapCenter 4.1 to 4.3 Upgrade - do they co-exist

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thank you for the quick response and clear answer

 

Problem pushing out SnapCenter

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I had an issue with backups suddenly failing stating that a job was already running, even though it had cancelled.

I removed the plugins and the Host and then tried to redeploy, but it keeps failing. The error in the install log is:

 

9-21-2020[01:02:13 PM]: (CLR Action): SWInstallerHelper: Begin CheckStaleServiceExist.
9-21-2020[01:02:13 PM]: Engine: property 'IS_STALE_SERVICE_EXIST' value now 'true'
9-21-2020[01:02:13 PM]: (CLR Action): SWInstallerHelper: CheckStaleServiceExist: SCWPluginService is exist, remove the service manually & re-try the installtion again
9-21-2020[01:02:13 PM]: Action returned value 0x00000643
9-21-2020[01:02:13 PM]: Action 'CheckStaleServiceExist' returned status 0x80070643
9-21-2020[01:02:13 PM]: Original exit status: 0x80070643, final exit status: 0x00000643

I have checked the registry for any stale NetApp registry keys and cannot find any. I have checked the "Program Files" folder and there is nothing there. Where else could the installer be looking when performing this 'CheckStaleServiceExist' routine?

Re: Snapcentre intermitant SQL backup fails

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does anybody have a reason as to why the snapcentre backups are intermittent like this

Re: Problem pushing out SnapCenter

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